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Account Servicing Form (PDF, 3.9MB) Download
Cardholder Dispute Online Form Complete form (open in a new tab)
Cardholder Dispute Form (PDF, 60.9kB) Download
Dispute Exchange Form (PDF, 89.6kB) Download
Payment Smartform (PDF, 2.3MB) Download
Request for Security Device Replacement (PDF, 179kB) Download
Fraud Dispute Form (PDF, 372kB) Download
Complaint Form (PDF, 98kB) Download
Beneficial Owner Form (PDF, 500kB) Download
Online Third Party Transfer Limit Form (PDF, 58kB) Download
Declaration Letter for Outgoing Transfer (PDF, 621kB) Download
Product and Service Information Summary Time Deposit (PDF, 353kb) Download
Product and Service Information Summary HSBC High Rate Savings (PDF, 620kb) Download
Product and service Information Summary Personal Overdraft (PDF, 554kb) Download
Product and service Information Summary Multi Currency Account - Premier (PDF, 604kB) Download
Product and service Information Summary Multi Currency Account - Advance (PDF, 610kB) Download
Product and service Information Summary Investment Link (PDF, 81kB) Download
Product and service Information Summary Smart Money (PDF, 240kB) Download
Product and service Information Summary Flexi Credit (PDF, 736kB) Download
Product and Service Information Summary Personal Loan (PDF, 719kB) Download
Product and Service Information HSBC credit card (PDF, 584kB) Download
Ringkasan Informasi Produk dan Layanan HSBC - Tabungan Ekonomi (PDF, 86kB) Download
Ringkasan Informasi Produk dan Layanan HSBC - Regular Saving Plan (PDF, 87kB) Download
Ringkasan Informasi Produk dan Layanan HSBC - Personal Everyday Account (PDF, 90kB) Download
Ringkasan Informasi Produk dan Layanan HSBC - Current Account (PDF, 88kB) Download
Ringkasan Informasi Produk dan Layanan HSBC - Minor Account (PDF, 90kB) Download
Ringkasan Informasi Produk dan Layanan HSBC - Legacy Product (PDF, 90kB) Download
Ringkasan Informasi Produk dan Layanan HSBC Indonesia Mobile Banking (PDF, 209kB) Download
Ringkasan Informasi Produk dan Layanan HSBC Personal Internet Banking (PDF, 494kB) Download
Ringkasan Informasi Produk dan Layanan HSBC Premier (PDF, 230kB) Download
Ringkasan Informasi Produk dan Layanan HSBC Advance (PDF, 254kB) Download
Bond Product List (PDF, 810kB) Download
Bond Transaction Form (PDF, 1,254kB) Download
Mutual Fund Application Form (PDF, 4,106kB) Download
DCI Application Form (PDF, 326kB) Download
FX Leave Order Application Form (PDF, 291kB) Download
Product Feature Document for FX Swap Linked Deposit (PDF, 5,996kB) Download
Insurance Consent Form (PDF, 873kB) Download
Risk Profile Questionnaire (PDF, 1,220kB) Download
PSA Form (PDF, 873kB) Download
PSA 75 Forms (PDF, 2,234kB) Download
Investment Journey (PDF, 1,860kB) Download
Investment Journey P75 Forms (PDF, 1,860kB) Download
Retail Business Banking Account Closing Form (PDF, 597kB) Download

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All Your Needs, One Tap Away with HSBC Indonesia Mobile Banking

HSBC Indonesia Mobile App

Manage your finances securely with HSBC Indonesia Mobile Banking.

Download now and enjoy:

  • Ease of registering to mobile banking and activating a credit card

  • Freedom to make local and international transactions

  • Convenience in monitoring bank and investment accounts


PT Bank HSBC Indonesia is registered and supervised by Financial Services Authority (OJK) and Bank Indonesia (BI), and is a participant of Indonesia Deposit Insurance Corporation (LPS) guarantee program. The maximum amount of savings guaranteed by LPS is IDR 2 billion per customer per bank. Deposits are guaranteed by LPS if the interest rate that the customer gets does not exceed the LPS guaranteed interest rate. To find out the LPS Guaranteed Interest Rate, please click here.