Personal

Cash advance Page

Step-by-step ATM Transaction Guide

Cash advance

Balance inquiry

Cash withdrawal

In-house funds transfer (Fund transfer between HSBC accounts)

Interbank funds transfer
(Online transfer between bank accounts listed in ATM Bersama / Prima network)

HSBC Credit Card payment

Virtual account transfer

Bill payment

Purchase – prepaid voucher

Change PIN

Change language

Call Us

1500 808

Or (+6221) 2552 6603
(if you are calling from overseas)

HSBC Fusion

1500 501

HSBC Premier

1500 700

Or (+6221) 2551 4722
(if you are calling from overseas)

For other ways to reach us, click here



All Your Needs, One Tap Away with HSBC Indonesia Mobile Banking

HSBC Indonesia Mobile App

Manage your finances securely with HSBC Indonesia Mobile Banking.

Download now and enjoy:

  • Ease of registering to mobile banking and activating a credit card

  • Freedom to make local and international transactions

  • Convenience in monitoring bank and investment accounts

PT Bank HSBC Indonesia is registered and supervised by Financial Services Authority (OJK) and Bank Indonesia (BI), and is a participant of Indonesia Deposit Insurance Corporation (LPS) guarantee program. The maximum amount of savings guaranteed by LPS is IDR 2 billion per customer per bank. Deposits are guaranteed by LPS if the interest rate that the customer gets does not exceed the LPS guaranteed interest rate. To find out the LPS Guaranteed Interest Rate, please click here.